TERMS AND CONDITIONS
Upfront payments are due no later than the date of your first class.
Term payments can be shared between siblings, however, in the case of unlimited memberships, a combined maximum of 6 classes may be attended each week. Any additional classes will be charged at 50.000 vnd per class.
Missed classes can be made up at any point during the term. Family members can make up classes if the enrolled participant is unable to attend due to illness.
All term payments are non-refundable. In case of special circumstances, credits will be issued.
Where advance term payments have been made and classes are cancelled due to insufficient enrolments, participants who are unable to attend alternate sessions may change their enrolment type or cancel their enrolment for a partial or full refund during week 1 only. No classes will be removed from the schedule following week 1.
Where classes are cancelled by VAPA due to illness or injury, credits will be issued. Where possible, additional classes will be scheduled to make up for those cancelled.
Where possible, additional classes will be scheduled to make up for those cancelled. Cancelled summer camp bookings will incur a 25% administration fee.
Children must be picked up no later than 10 minutes after class.
Please remember to notify us if you are running late.
Parents or guardians must advise VAPA of any relevant medical conditions and/or special needs at the time of enrolment and follow this up in writing.
CODE OF CONDUCT
While in attendance at the venue, both participants and guests are required to adhere to VAPA’s code of conduct at all times. Class rules can be found on the wall of the studio.